Do I need a microwave or power outlet?
No. The mask starts warming on its own about 30 seconds after you open the pouch. Nothing to heat and nothing to plug in.
How long does the warmth last?
Each mask gives up to about 20 minutes of gentle warmth. Most people relax with it for 10–15 minutes.
Can I reuse a mask?
No. Each mask is single use. Open a new pouch for every session.
Can I use the masks with the ointment?
Yes. For a full bedtime routine, open the mask pouch, apply the ointment inside the lower eyelid, then place the warm mask over closed eyes. The Complete Dry Eye Care Pack includes both.
How does the subscription work?
Choose Subscribe and pick every 1, 2 or 3 months. You save 15% on each delivery and can skip, change or cancel anytime.