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How to Use the EYELIVIO Care Pack

Step-by-step directions for your 15-minute bedtime routine with the self-warming mask and nighttime ointment.

Last updated October 15, 2026

Before you start

  • Wash your hands.
  • Remove glasses or contact lenses.
  • Read the directions and warnings on each product label.

Step by step

  1. Open the mask pouch. The EYELIVIO Self-Warming Eye Mask starts warming as soon as the pouch is open (about 30 seconds).
  2. Apply the ointment. Pull down the lower lid of the eye(s) and apply a small amount (about ¼ inch) of EYELIVIO Nighttime Lubricant Eye Ointment to the inside of the eyelid. Do not touch the tip of the tube to any surface, and replace the cap after use.
  3. Put on the mask. Unfold the mask, separate the ear straps and place them around your ears, with the white surface facing you, resting on your closed eyelids.
  4. Relax for about 10–15 minutes. Keep your eyes closed the whole time.
  5. Remove and discard the mask, then go to sleep.
If the mask feels too hot, remove it immediately and wait a minute or two before putting it back on. Do not reheat or microwave. Single use only.

Storage and disposal

  • Keep all products out of reach of children.
  • Store away from direct sunlight and high temperatures. Store the ointment between 15–30 °C (59–86 °F).
  • Do not use the ointment if the carton tamper seals are broken.
  • Discard each mask after one use.

When to stop

Stop use and ask a doctor if you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours.

Get the Care Pack

Everything for the routine comes in the Complete Dry Eye Care Pack. Questions? See our FAQ.